Lead me not into temptation
Last month the notable blog TechCrunch issued an apology to its readers:
On Monday evening I received a phone call from someone I trust who told me that one of our interns had asked for compensation in exchange for a blog post. Specifically, this intern had allegedly asked for a Macbook Air in exchange for a post about a startup.
After an investigation we determined that the allegation was true. In fact, on at least one other occasion this intern was almost certainly given a computer in exchange for a post….
We are all shaken here at TechCrunch – this is someone who was our friend and who we trusted to be honest with our readers. Our hope is that the intern learns something from this experience and grows into the kind of person that will be more welcome in this community.
I apologize to each one of you. I promise that we will always maintain complete transparency with you on how we operate, even when it isn’t such an easy thing to do.
TechCrunch discovers and reveals the latest technology news, products and services. I’m sure they’re offered goodies all the time, and their policy is to turn everything down (or at least I think it is — perhaps they accept products to try them out for review). But in general, there is much discussion about the ethics of accepting free products or services in exchange for a review.
In case you haven’t heard, I’m writing a book of reviews of my favorite free and low-cost online tools. Now I, too, have to deal with an onslaught of free offers. I have written to more than 100 companies to ask them for information about their products, and multitudes — scores, even! — have written back to offer me free upgrades to the full versions, etc. Oh, the temptations!
Ok, I’m lying. There have been only three. But I’ve accepted them all. (Ok, four if you count that a client of mine who has a tool offered me an upgraded account for life.) Should I turn them down? My reasoning is that I should be able to evaluate the full version and tell readers whether the upgrade is worth the money. The funny thing is that if I feel like an upgrade is worth the money (and the money is still what I would consider a bargain), I’ll upgrade myself if it’s a tool I’m likely to use a lot. I’m all for supporting cool tools and compensating those people who add such value to my life. But, of course, I can’t upgrade on everything, even if I love it. That would make it impossible for me to wear the “Cheapskate Freelancer” crown.
But between me and you, I bet everyone who offered me an upgrade will make it into the book. Although I hope this isn’t true, I may feel a certain level of obligation to them.
So, my questions are for you, dear readers… do you think less of a company that offers to upgrade or give something for free (none of them have asked me to do anything special)? Do you think I should turn them down? Would you consider my book biased if you knew I received upgrades? Should I simply disclose it in the intro (which no one ever reads, right?)? Or perhaps just mention in the write up that “the owner upgraded my account so I could take a look around the full version”?
Oh, and another issue… people are already asking me for free copies of my book. How should I handle this delicately? I get a certain number of free copies, but the rest I have to buy at a fairly modest discount. I’ll be doing giveaways with the book, but I can’t possibly gift it to all my colleagues. Yet I’ll feel a little silly asking people to pay for it. Dilemmas, dilemmas. Oh, the problems of famous authors, right?
Note to vendors who want to bribe me: For clarification, I will write anything you want if you buy me cupcakes.


Papa on 19 Mar 2010 at 3:26 pm #
You should, of course, give your parents a free copy.
Kimberley on 19 Mar 2010 at 3:43 pm #
Interesting dilema. I look forward to reading what others have to say. I do think stating the fact that you do try the products and why is a pretty good start.
Sarah on 20 Mar 2010 at 7:06 am #
Good luck with that cupcake thing – I always offer to be in a really, really good mood when grading if students bring me chocolate… I am still waiting!
Love you
Paul on 20 Mar 2010 at 2:28 pm #
I would accept all the free stuff, as long as you remain unbiased. And disclose that you received the free stuff. And tell the vendors that you will still give them a bad review if their stuff sucks.
And I’ll pay full price for the book if you promise to autograph it
Global Patriot on 20 Mar 2010 at 3:04 pm #
In the interest of ‘full disclosure’, you should always be upfront about any product you receive from a company you review. I would also mention that fact in the intro – ‘some companies have provided me with free upgrades’ while at the same time stating the fact that your commitment is to your readers, and only products you stand by made it into the book.
Craig on 20 Mar 2010 at 3:49 pm #
If you feel uncomfortable about it, there’s something wrong. Trust your feelings. If you feel good about it, do it.
Roy Moses on 20 Mar 2010 at 6:06 pm #
I don’t see a problem, as long as you are true to yourself and your integrity. Just be honest in your evaluations and appraisals. I suspect Consumers Guide buys the stuff it tests, but I doubt that automotive writers buy the cars they test drive.
On your other question, naturally I’d assume you would want to give copies to your favorite journalism profs. But first, ask yourself if they might really find the contents useful in whatever they are doing now. If your answer is no, then send those copies to folks who will.
I do commend you for stopping to think about this situation.
Dawn Scrofano on 22 Mar 2010 at 7:52 am #
I agree with most of the comments, you are being transparent, and that is most important. As long as you let people know you received a free upgrade,I don’t see a problem.
Marie on 29 Mar 2010 at 7:09 am #
You have two questions here:
Answer to #1–what you are doing–testing products and writing reviews–is very similar to restaurant reviewers, who can make or break a restaurant. Those reviewers always pay for their meals and try not to be recognized, so that they get the same service and product that every other customer can expect. I think you should do the same–buy the upgrades and products–it’s the cost of doing business and deductible against the profits on the book.
Answer #2: When “friends” ask my favorite author for a free copy of her latest book, she reminds them that real friends buy a copy!