Are you sure about that?
It’s 4-something in the morning, and I’m writing from a Phoenix airport hotel room. Yesterday evening, my client dropped me off at the airport fairly early so I could catch my 7 p.m. flight back to San Diego.
“Folks, I have an announcement about flight 2727 to San Diego. The San Diego airport has fog conditions, and we’re unsure of the status. The flight is delayed indefinitely.”
All around me people started buzzing. The line formed 20-people deep to either “get real answers” or rebook to other cities or just talk to someone about how inconvenient this was. The Phoenix airport has these wonderful tables with plugs for laptoppers like me, and I was already on the web. I checked the San Diego airport flight status, and slowly the flights on the page were turning red: Delayed, Diverted, Canceled.
I jumped onto Twitter, and some folks on the ground in San Diego said, yep — we’ve got fog. After an hour of waiting and listening (overheard: Oh, I can’t believe this and Are they giving out vouchers? I heard they had vouchers and They’re not telling me anything!), I made the mature business woman’s decision to get a hotel room and book a flight in the morning. While dozens still waited in line, I used my superior intellect to simply call Southwest and rebook the flight then surf the internet for a hotel room with a shuttle.
Oh, I felt so confident! I felt so smart! I said to myself — even if the fog does lift in an hour or two, all the delayed flights would be trying to get in at the same time, so we might have even more delays. I AM DOING THE RIGHT THING!
But even as I packed my computer up, the doubt creeped in. Everyone around me was going to wait it out. A couple of women had been diverted from another flight, and they thought they could get vouchers. Should I give it a little more time? Should I get in line to see if I could get a voucher? Why was I the only one leaving? Maybe everyone else is doing the right thing? Maybe I should wait?
The doubt started small, but it grew as I walked toward the exit. By the time I was standing on the curb waiting for the hotel shuttle, I was calling Southwest, hoping for someone to tell me the right thing to do. “Do you think it’ll take off?” I asked a nice attendant named Jeff. “What would you do?”
It was kind of like the time I ate a pansy (which, in my defense, is said to be edible), and my tongue started to swell. It was just a little puffy at first, then filled my mouth and made me talk funny, then grew even more until I could feel it like a piece of raw liver, threatening to cut off my air. I went from slightly amused to a little panicked.
In my business, I’m embarrassed to say that I frequently have this doubt. I make a confident decision about a new marketing initiative, or I take on a new type of project. At first, there is no doubt. But then the second guessing starts, and I worry, worry, worry that I’ve done something wrong — should I have spent that money? Can I really complete this project? I end up with buyers’ remorse, sellers’ remorse, marketers’ remorse, haircut remorse, phone remorse…. you get the picture.
This is a personal and professional weakness that I’d really like to solve. I would like to learn how to be more confident in my decisions. After all, I made the decision to start my own business, and this year — my first full year in business — has been phenomenal. But I still second guess my decisions, and this characteristic is hindering my growth.
Do you trust your instincts? If so, was it something you learned, or did you start out with that confidence? If you second guess as well, how has it affected your personal or business life? And my biggest question — what advice can you share for those of us who struggle with this problem?
PS — All flights to San Diego were canceled last night. I was booked on the 8:20 out this morning, but the fog advisory is in place until about 9 a.m., so I just switched my reservation to the 12:15 flight. My confident voice: I’m safe and comfortable in a hotel room with my computer and phone. No reason to rush home. My second-guessing voice: Maybe the early fight will leave on time? Maybe I should go to the airport and try to get on? By making the switch, am I going to be stuck here all day?


Sherri on 31 Dec 2008 at 12:06 pm #
HAPPY NEW YEAR WHEREVER YOU ARE!
Sarah on 01 Jan 2009 at 7:48 am #
Sounds like you made a great decision! Hope you enjoyed your rest at the hotel.
Love you
(Rabbit, rabbit!)
steph on 03 Jan 2009 at 10:58 am #
Dunno how many times I’ve said it but boy are we ever alike!
It’s so hard to decide and let things be!
Erin on 03 Jan 2009 at 12:13 pm #
Sounds like you made the right call! There is nothing worse then waiting in an airport!!
Hope you had a great New Year!
E
steph on 04 Jan 2009 at 6:41 am #
PS. I too think you did the right thing. You made a quick decision and in spite of your doubt stuck with it. Often the people who are quick to decide and slow to change those decisions if at all are the most successful. It’s true. Good for you for trusting your gut!
Global Patriot on 05 Jan 2009 at 10:10 pm #
Here’s my bizarre take on decision making. Take a look at a Jackson Pollock painting – splatters of paint running in all directions – that’s your life, with an infinite number of possible connections and decisions to make, but at each point you can only make one choice. (unless you’ve got the clone thing down)
And no matter which path you choose (mate, job, city) there is a natural tendency to second guess because you wonder if another decision would have been better.
But the way I see it, each decision I make provides me with a new and infinite set of possibilities going forward, so I rarely worry about the paths I didn’t go down and instead think about the magic that awaits me.
So that’s the advice, look to the magic ahead of you, and forget about the lost opportunities behind you.
Laurent on 06 Jan 2009 at 8:16 am #
Hey there ! and thanks for the ideas you share!
What you describe fits with a theory called “liquid modernity”: basically, the idea is that we have less and less time to solve more and more problems.
So in a sense, it’s a pretty good thing to hesitate about issues you don’t control yourself. Isn’t that free will?
Mark 'Procrastination' McClure on 10 Jan 2009 at 11:07 pm #
Beth – “Trusting Your Instincts” is like a muscle – use it or lose it.
Doesn’t replace rational, logical decision making – just helps balance a process that’s been on the mental exercising equivalent of anabolic steroids plus crystal meth
Al Secunda (author of The 15 Second Principle) has some great tips in his book that have helped me overcome the procrastination cyclops. And in lots of small ways, begin to trust ‘unconscious mind’ behaviour more than I have before.
For example, safe exercises like making a choice within 15 seconds of opening a restaurant menu. And sticking with it.
(Granted the conscious mind might be prompted to then double check if the recipe has anything I’m allergic to in it… Fine, if there’s a problem, pick another one within same time span.)
See the link in my name! (It’s a 2 hour mp3. Free at the moment!)