Comments on: The. Computer. Must. Go. http://www.lifeonavenuez.com/2008/06/computer/ The adventures of a new freelance copywriter Sat, 04 Feb 2012 18:09:17 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Yet another reason to buy a cupcake | Life on Avenue Z http://www.lifeonavenuez.com/2008/06/computer/comment-page-1/#comment-85575 Yet another reason to buy a cupcake | Life on Avenue Z Thu, 25 Mar 2010 02:18:14 +0000 http://www.lifeonavenuez.com/?p=446#comment-85575 [...] on the slow demise of my lovely HP Pavilion. Looks like she’ll be put out to pasture soon (remember the story of how she got here?). The fact that she’s acting up during crunch time for the book is akin to being dumped [...] [...] on the slow demise of my lovely HP Pavilion. Looks like she’ll be put out to pasture soon (remember the story of how she got here?). The fact that she’s acting up during crunch time for the book is akin to being dumped [...]

]]> By: CustomersAreAlways http://www.lifeonavenuez.com/2008/06/computer/comment-page-1/#comment-12090 CustomersAreAlways Mon, 13 Oct 2008 21:01:03 +0000 http://www.lifeonavenuez.com/?p=446#comment-12090 <strong>Customer Service Carnivale: The Fun Edition...</strong> Welcome to the latest edition of the Customer Service Carnivale!  I just realized that the last time I posted here was two weeks ago for the last carnivale...Time is just going by fast!  I promise to have a regular...... Customer Service Carnivale: The Fun Edition…

Welcome to the latest edition of the Customer Service Carnivale!  I just realized that the last time I posted here was two weeks ago for the last carnivale…Time is just going by fast!  I promise to have a regular……

]]> By: Buyer's Remorse | Life on Avenue Z http://www.lifeonavenuez.com/2008/06/computer/comment-page-1/#comment-6857 Buyer's Remorse | Life on Avenue Z Tue, 08 Jul 2008 20:08:43 +0000 http://www.lifeonavenuez.com/?p=446#comment-6857 [...] Overstock took the more expensive computer back and refunded my $799. (I didn’t want to give any updates until I knew the refund was in the bank. If you recall, I bought one for $799, and then they decreased the price to $499 and wouldn’t give me back the $300. So I bought the $499 and returned the $799. They’re back on sale at Overstock for $799.). [...] [...] Overstock took the more expensive computer back and refunded my $799. (I didn’t want to give any updates until I knew the refund was in the bank. If you recall, I bought one for $799, and then they decreased the price to $499 and wouldn’t give me back the $300. So I bought the $499 and returned the $799. They’re back on sale at Overstock for $799.). [...]

]]> By: Customer service vs company policy? | Life on Avenue Z http://www.lifeonavenuez.com/2008/06/computer/comment-page-1/#comment-6278 Customer service vs company policy? | Life on Avenue Z Thu, 26 Jun 2008 18:18:07 +0000 http://www.lifeonavenuez.com/?p=446#comment-6278 [...] my little coffee shop just lost a customer (at least until I cool off) because of 50 cents. This is the second time in a week I’ve encountered companies who put policy over building cust.... I wonder if they really believe it’s worth [...] [...] my little coffee shop just lost a customer (at least until I cool off) because of 50 cents. This is the second time in a week I’ve encountered companies who put policy over building cust…. I wonder if they really believe it’s worth [...]

]]> By: Gluten Free Steve http://www.lifeonavenuez.com/2008/06/computer/comment-page-1/#comment-6164 Gluten Free Steve Tue, 24 Jun 2008 00:44:54 +0000 http://www.lifeonavenuez.com/?p=446#comment-6164 Beth, while your story sounds very frustrating for not being able to receive the $300 credit, I think you are not seeing the big picture. After all, he did offer you "a free shipping label to return this item." Come on, a free shipping label vs. $300, and you chose the $300?! You surely thought twice about passing that up, right?! ;-) It's so sad to see how poor customer service is anymore. And too many Americans put up with it, as they just expect it to be poor. If more people stood up for it, things might change. Beth, while your story sounds very frustrating for not being able to receive the $300 credit, I think you are not seeing the big picture. After all, he did offer you “a free shipping label to return this item.” Come on, a free shipping label vs. $300, and you chose the $300?! You surely thought twice about passing that up, right?! ;-) It’s so sad to see how poor customer service is anymore. And too many Americans put up with it, as they just expect it to be poor. If more people stood up for it, things might change.

]]> By: David http://www.lifeonavenuez.com/2008/06/computer/comment-page-1/#comment-6155 David Mon, 23 Jun 2008 22:46:40 +0000 http://www.lifeonavenuez.com/?p=446#comment-6155 Beth - Your exchange with "Shawn" made me squawk aloud! And, as I also suspect that "Shawn" was a service rep based in India (there, I said it, too), I'm afraid some of your killer one-liners might have been lost on him. Once I read your entire story, I did have a little video flash go off in my head of your chat exchange up on the big screen in front of a trainee audience of service reps, somewhere in India... Beth – Your exchange with “Shawn” made me squawk aloud! And, as I also suspect that “Shawn” was a service rep based in India (there, I said it, too), I’m afraid some of your killer one-liners might have been lost on him.

Once I read your entire story, I did have a little video flash go off in my head of your chat exchange up on the big screen in front of a trainee audience of service reps, somewhere in India…

]]> By: steph http://www.lifeonavenuez.com/2008/06/computer/comment-page-1/#comment-5958 steph Thu, 19 Jun 2008 18:47:19 +0000 http://www.lifeonavenuez.com/?p=446#comment-5958 Oh my God, my blood pressure was rising as I was reading that! I couldn't believe it!! And I applaud you for being so forthright and firm on what you expected and were going to do. Good for you!! My next one is going to be the iMac. I can't resist. Oh my God, my blood pressure was rising as I was reading that! I couldn’t believe it!! And I applaud you for being so forthright and firm on what you expected and were going to do. Good for you!!

My next one is going to be the iMac. I can’t resist.

]]> By: Scoats http://www.lifeonavenuez.com/2008/06/computer/comment-page-1/#comment-5926 Scoats Thu, 19 Jun 2008 11:00:23 +0000 http://www.lifeonavenuez.com/?p=446#comment-5926 Wow so their policy is to be really effing stupid? It's amazing they would pay to have it shipped back and get no sale rather than just make good on the price change. What idiots. What nasty, stupid, idiots. I would buy the computer elsewhere. Go to http://products.google.com and put in the product number. Sort by price. Wow so their policy is to be really effing stupid?

It’s amazing they would pay to have it shipped back and get no sale rather than just make good on the price change. What idiots. What nasty, stupid, idiots.

I would buy the computer elsewhere. Go to http://products.google.com and put in the product number. Sort by price.

]]> By: Kurt http://www.lifeonavenuez.com/2008/06/computer/comment-page-1/#comment-5879 Kurt Wed, 18 Jun 2008 23:17:05 +0000 http://www.lifeonavenuez.com/?p=446#comment-5879 Beth, Honestly? I remembered that scene and knew where to look up the exact quote. I was really only thinking of the props I might get for quoting a chick flick. ;-) ~Kurt Beth,

Honestly? I remembered that scene and knew where to look up the exact quote.

I was really only thinking of the props I might get for quoting a chick flick. ;-)

~Kurt

]]> By: Sarah http://www.lifeonavenuez.com/2008/06/computer/comment-page-1/#comment-5871 Sarah Wed, 18 Jun 2008 22:44:26 +0000 http://www.lifeonavenuez.com/?p=446#comment-5871 Speaking of the $400 laptop, Lawrence says they are there again, and add ons are really cheap, sooo, you could get a pretty nice computer for $500. I guess they are coming out with a thinner one. Who knows what your specs are versus this one, but something to think about. Speaking of the $400 laptop, Lawrence says they are there again, and add ons are really cheap, sooo, you could get a pretty nice computer for $500. I guess they are coming out with a thinner one.

Who knows what your specs are versus this one, but something to think about.

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